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Crisis Intervention

The nature of crises in most of our lives is such that it happens at inconvenient times and usually places tremendous stress on a family.

At the same time, a crisis presents a tremendous opportunity for change.

Our Crisis Intervention services can be accessed at any time of the day or night, seven days a week. The goal is to utilize the energy generated by the crisis to teach and deescalate the family situation.

Our Crisis Intervention services are provided through three distinct program areas:

• 24-Hour Assistance Center provides a 24-hour crisis telephone line as well as emergency and planned short term respite care for youth at risk of placement disruptions from their home.
• Therapeutic Host Homes provide youth a temporary "home away from home" during the crisis they are experiencing.
• Project SafePlace is a network of businesses which partner with Connecting Point to offer kids a safe haven in their community; these local organizations open their doors to young people in trouble and keep them safe while Connecting Point responds to the emergency.

For more information regarding Connecting Point's Crisis Intervention Services contact the Assistance Center at 419.243.1001.

24-Hour Assistance Center 

The Assistance Center is located at 1212 Cherry Street, Toledo, Ohio, and is accessible 24 hours a day, 7 days per week. The service is available to any young person 17 years old or younger who is at risk of homelessness, domestic violence or self-harm.

We attempt to receive parental consent immediately and will not extend placements beyond 24 hours without parental authorization. Placements are short term, typically between 72 hours and one week.

Our goal is to achieve client safety and develop a treatment plan that assures client safety prior to discharge.

Clients receive daily interventions from licensed clinicians and participate in morning and afternoon psycho-educational groups. Staff work to engage the client's family into the treatment process. Success is determined by the number of clients who are successfully reunited with family or placed into an appropriate setting upon discharge.

Therapeutic Host Homes 

This service provides a range of placements for youth 17 years old or younger whom, either due to their behavior or the inadequate conditions of their natural home, are unable to reside in their natural home.

All foster care providers are licensed through the Ohio Department of Human services and receive 32 hours of additional training from Connecting Point prior to receiving a placement.

Crisis placements may occur for up to 30 days and generally accommodate 1 client at a time. Longer-term placements may range from 6 months or until the client reaches the age of twenty-one.

The goal of the program is to assure that, at discharge, each client is residing in a permanent home that is equipped to manage the clients individual needs. The number of clients that are discharged into a permanent placement measures success.

Project SafePlace 

Project SafePlace is a nationally acclaimed outreach program partnering with local businesses and community organizations to provide immediate help to young people who find themselves in threatening or dangerous situations.

Connecting Point is the agency responsible for the operation of Project SafePlace in the greater Toledo area. We currently have 65 SafePlace sites to assist kids who feel they have no other place to turn.

Connecting Point and our SafePlace partners are dedicated to the children and families of Northwest Ohio and are here to help... 24-hours a day!